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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Had malware in PC all cleared but reloading, my Epson

Customer Question

Had malware in PC all cleared but reloading, my Epson printer had disc O.K, but have lost my Epson scanner 4870 Photo disc. My repairer loaded the ICE disc but not really doing what the original disc did. Please help as I use the scanner quite a lot. Can I purchase a disc or download?
Harold Trill
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi Harold. Welcome to justanswer.

CHECK HERE and download the required driver software.

Customer: replied 1 year ago.
The software is for apple Mac. I have Microsoft windows 7. It says i5 can not download. I did click on your reply and saw my Epson software listed but it states operating system Mac ??
Help please.
Expert:  nathan_mills replied 1 year ago.

Select your operating system from that drop down list.

Expert:  nathan_mills replied 1 year ago.

Or tell me your operating system is 32-bit or 64-bit

Customer: replied 1 year ago.
I see I have been put onto this answer thing and noticed it states £27 month. ?? I was caught by a company that just took money after a PC was not used an charged me continually until I had to phone abroad. Am I locked into a £27 a month thing I will not use. I am disappointed with this approach as I used to lift the phone and get a person to talk to me. I think all my Epson units and projectors I have used for years will now go to another manufacturer . Sorry but this is not user friendly at all.
Expert:  nathan_mills replied 1 year ago.

No it is not a monthly contract. You will be charged for this request only and too only if you are satisfied the service.

Expert:  nathan_mills replied 1 year ago.

I am providing you with the necessary software for your scanner but for that I need to know that your system is 32 bit or 64 bit.

Expert:  nathan_mills replied 1 year ago.

To find out if your computer is running a 32-bit or 64-bit version of Windows in Windows 7, do the following:

Open System by clicking the Start button , right-clicking Computer, and then clicking Properties. Under System, you can view the system type.