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Richard, Engineer
Category: Electronics
Satisfied Customers: 43215
Experience:  Electronics Engineer
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I have a Motorola mobile (fairly old) that has suddenly not

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Hi, I have a Motorola mobile (fairly old) that has suddenly not charged - I have taken it to a repair shop who said it is irrepairable - I am desperate there is so much information on that phone have you any idea if there is anywhere i can send it to get it looked at - thank you

Hi there and welcome

It will have to turn on in order to get any data from it Sue, this you cannot avoid.

But try this please.

Remove the charger, hold the power button down for 60 seconds then release.

Then connect the charger, and hold the volume UP and Power button.

Does it then turn on?

Customer: replied 1 year ago.

Perfect! now get your data off it as there is a chance it may fail soon again.

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

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