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Richard, Engineer
Category: Electronics
Satisfied Customers: 44592
Experience:  Electronics Engineer
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I used the button on the wheel to move my CD track back, all

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I used the button on the wheel to move my CD track back, all sound from the CD stopped.
The CD runs and counts up on the counter, sound from radio O/K.
How do I revert to normal.

Hi there and welcome

What is the make and model of the device Brian, you have the issue with?

Customer: replied 1 year ago.
Unfortunately there is no number in the book or on the unit, I bought the vehicle at 3 years old and to the best of my knowledge it is factory fitted. The vehicle is a Suzuki Grand Vitara Reg No ; A10BJX
Customer: replied 1 year ago.
Could it be NAVTEQ?

No, thats the navigation system

But have you tried a different CD?

Customer: replied 1 year ago.
several, they show to play but no sound at speakers.
Customer: replied 1 year ago.
all I did to lose the sound was skip down a track with the buttons on the wheel.

ok, remove the power to the unit (disconnect the battery), wait 30 minutes, connect it and tell me if it then works please

Customer: replied 1 year ago.
O/K will take a few minutes though.

at least 30 minutes.

Customer: replied 1 year ago.
Sound as a pound!!!! all back to normal, thank you very much Richard, I was afraid to disconnect anything without someone who knew telling me to in case I lost the lot.

your most welcome!

If you would like any additional information or assistance, please do not hesitate to let me know.

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Thank you

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