How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask nathan_mills Your Own Question
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 647
Experience:  Efficient Technician with more than 30 years of Experience.
Type Your Electronics Question Here...
nathan_mills is online now

My 3D smart TV screen is showing the mirror image on the

This answer was rated:

My 3D smart TV screen is showing the mirror image on the left side and the right side is showing the correct image

Hi Sonia. Welcome to justanswer.

Please specify the model details of your TV and how old is it.

Customer: replied 1 year ago.
LG 47LM669T full HD LEDThanks!
Customer: replied 1 year ago.
2 years

On your remote, press HOME.

Press the Navigation buttons to scroll to PICTURE and press OK.

You will see some options, go to SCREEN and then press RESET. Now check if the issue is still there or not.

Customer: replied 1 year ago.
I scroll to picture and pressed OK as you asked there is no option for screen

Do you see Picture Mode?

Customer: replied 1 year ago.

Scroll Down on this screen and check the last option. Is it Picture Reset?

And below that, check SCREEN is listed or not.

Customer: replied 1 year ago.
but I can't get to it

Press OK to select Picture Reset.

Customer: replied 1 year ago.
Did but still the same

Press Home again, Then under Settings, select OPTION.


Customer: replied 1 year ago.
Still the same

Then this is some hardware issue else it would have been corrected by the factory reset.

This can be due to either blown capacitor or due to some fault in the power board. If it is the capacitor, then it would cost you around £30 and if the issue is in the pcb board then it would be little bit expensive. As your TV is not covered under warranty now so you can contact any local repair shop. This fault needs the dissembling of the Tv to find which component has actually gone bad.

Do you have any other query, Sonia?

Customer: replied 1 year ago.
No thank you, ***** ***** do as you said and get back to you.

No problem, I will mark the question to remain open so that you can update me with the issue.
If you would like any additional information or assistance, please do not hesitate to let me know.
And please take a second to rate my service POSITIVELY for now by clicking the 5 stars at the top of the screen then submit.

Hi Sonia, just checking in. How did things turn out?

Sonia, please rate the services so that my services gets credited.

Customer: replied 1 year ago.
Sorry, I haven't reply because got different opinion. Can you see the fill I attached that what I see when I am watching TVs the screen divided into 4 partsThanks

You are getting similar issues even when you are playing from external storage device?

Customer: replied 1 year ago.

Then this is the fault which I earlier told you. You will need to take it for repair and the exact fault can only be detected after dissembling the Tv. Most probably this is power board fault. This fault is due the failure of horizontal synchronization signals which is most probably caused by failures of capacitors in the power supply or horizontal synchronizing generator.

You will need to get the main board replaced.

Please rate the chat positively.

Do you have any other query?

Customer: replied 1 year ago.
Thanks. I have taken it to the repair shop told to come back in two day.

Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services. Thanks.

nathan_mills and 2 other Electronics Specialists are ready to help you

Sonia, if you need further assistance then feel free to ask me. Else please close the request by clicking the 5 stars which appear on top of this page. Thanks. Good night.

Just checking in to see how things are going.
Regards Nathan