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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Sorry to contact you so late in he day. hope you can help me

Customer Question

Hi sorry to contact you so late in he day.
hope you can help me - my freeview box is not working - no lights come on at all ?
it just seemed to of happened.
Submitted: 1 year ago.
Category: Electronics
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- Could you please get me the model number written on freeview box?


Expert:  Shahid replied 1 year ago.

I'm afraid Secure Remote Assistance only works for Computers, there is no way to connect your freeview box through internet to check it.