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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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When I switch on my Galaxy S4 mini all I get is a welcome

Customer Question

When I switch on my Galaxy S4 mini all I get is a welcome page with next. If I press next Wi-Fi comes up. Press next and EULA and Diagnostic Data comes up. Press next. Press next and Google comes up. I can not get my start program to come up.
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome

This looks like it is the setup process after the phone has been reset.

Are you saying you enter in your Google password ***** it asks for this and it rejects it?