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Richard, Engineer
Category: Electronics
Satisfied Customers: 44597
Experience:  Electronics Engineer
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My HP Officejet6700Premium wont print. There is a document

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My HP Officejet6700Premium wont print. There is a document in the system that I cant delete???

Hi there and welcome

Can you tell me which version of windows or mac you are using please?

Customer: replied 1 year ago.
windows 10

Thank you

Can you press the windows key + R

type in


press enter

Locate in the list that opens, printer spooler

Click it, click stop, then when it has stopped, click start

Once started try to print and tell me if you can now print please.

Customer: replied 1 year ago.
windows cannot find services.misc???

you spelt it wrong

type in


Customer: replied 1 year ago.
have done as you ask & printer now working, many thanks.


If you would like any additional information or assistance, please do not hesitate to let me know.

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Thank you

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