How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask nathan_mills Your Own Question
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 648
Experience:  Efficient Technician with more than 30 years of Experience.
Type Your Electronics Question Here...
nathan_mills is online now

How do I get my computer to talk to my HP Photosmart 6520

This answer was rated:

How do I get my computer to talk to my HP Photosmart 6520 printer?

Hi. Welcome to justanswer.

Can you opt for Secure Remote assistance so that I can have a look at the real issue?

nathan_mills and other Electronics Specialists are ready to help you

Are you using Windows or Mac OS X?

Customer: replied 1 year ago.
I use windows and Microsoft 10 - I do not ewish to be committed to a monthly payment thank you. Please confirm this will not be the case.

Once you click this link below
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

No monthly subscription. Just this request and you will not be charged any further

Did you open the downloaded file? If you are not able to find then press Ctrl j on your keyboard and open the first file (Elsinore.screenconnect) that you see on the list