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Shahid, Technician
Category: Electronics
Satisfied Customers: 12670
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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We have inherited a Toshiba Regza 32C3035D from my uncle who

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Hi we have inherited a Toshiba Regza 32C3035D from my uncle who died recently and hence no instructions. The screen goes blank but you can still watch a Dvd through to just not ordinary tv. Just don't know how to get picture on ordinary tv again any ideas please ?

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.

- Have you connected an aerial/ antenna to TV for local channels?

Customer: replied 1 year ago.

OK, does TV menu screen appear when press menu button on TV remote?
If so, have you run auto tuning option in menu to scan available channels?

Customer: replied 1 year ago.
No we cannot get to menu from the remote but we can from to. However installation is not an option

Is the TV remote working or you're using control buttons located on side panel of TV itself?

Customer: replied 1 year ago.
Hi my husband managed to find auto tune (which he did) by pressing a button on remote. It went through the retuning process but still no picture. We are able to use remote or the tv

OK< please press Input button on TV or its remote and select DTV as source, Press MENU, the SETUP MENU will appear. Use Down Button to highlight Auto tuning. Press OK to run channel scan.

Please reply back with the result.


Customer: replied 1 year ago.
Done said searching went through c69 channels then brought up blue screen with mono on top left hand corner then just blank blue screen

C69 shows TV is set on ATV (analog TV mode) which doesn't work any more because channel transmission has been converted into DTV (digital TV mode) few years back so you need to select DTV in source list of TV by pressing Input button then run channel scan/ auto tuning so TV can receive digital channel signals.

If nothing works then I'm afraid the builtin tuner of TV would be defective and should be replaced to resolve the problem.

An alternate way is to get set-top box that comes with builtin tuner, connect it to any free video input of TV, select that video input source to get set-top box home screen on TV, connect the aerial/ antenna pin into set-top box and run channel scan/ auto tuning with its remote to get all available local channels on this TV. Several brands of set-top box would be available in nearest store on reasonable price.

I trust my input will help you out. Please feel free to respond if you have any additional questions.
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