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Pete, Engineer
Category: Electronics
Satisfied Customers: 19722
Experience:  Over 16 years of experience in the Electronics and IT industries.
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My in built dvd player tells me there Is an error when

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my in built dvd player tells me there Is an error when loading then ejects the dvd.
I have used a cleaner disc but this has made no difference.
Have you any sugestions please.

Hi Susan,

My name is***** will try my best to help you with your question.

You may need to run the cleaning disc several times if the lens is quite dirty.

If the cleaning disc doesn't help, then either the laser has failed or the motor is not spinning correctly. In both cases, the built-in DVD player will need to be replaced.
Kindly rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.

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