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nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 648
Experience:  Efficient Technician with more than 30 years of Experience.
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I bought fake ink cartridges from Ebay for my printer. When

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I bought fake ink cartridges from Ebay for my printer. When I have tried to print a message comes up saying printer not working buy Epson cartridges. Cant get my printer to work at all. Please help.

Hi Carolyn. Welcome to justanswer.

Epson printers does not accept the fake cartridges. But there are some tricks which we can try to bypass the error message. First remove the cartridges. Once you have removed the fake cartridges, turn the printer off. After 5 minutes, turn the printer back on. You will get the error message notifying about no ink cartridges. Press OK and then put the cartridges back and it will initialize the new cartridges. Check if it still gives the error.

If the error persists, then let me know so that I can guide you further

Customer: replied 1 year ago.
I followed your instuctions, put a blanck page and it still isn't printin

Do you have the original cartridges with you?

Customer: replied 1 year ago.

Are you getting the error on the printer's Lcd screen or on the computer?

Customer: replied 1 year ago.
on the computer

Go to your printer software and click Maintenance.

Do you see "Speed and Progress" option?

Customer: replied 1 year ago.
I cant find the settings yet

Are you using Windows computer?

nathan_mills and other Electronics Specialists are ready to help you

Once you click this link below
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

Customer: replied 1 year ago.
there are no messages in my download

First click this blue text. CLICK ON THIS TEXT

Now press Ctrl j on your keyboard. Open the first file that you see (named Elsinore.screenconnect)

What operating system are you using on your computer? Windows or Mac OS X?

Customer: replied 1 year ago.
still not message for Elsinorecon the computer windwos
Customer: replied 1 year ago.
use windows on the computer

Click this link. Press I AGREE. Then go to the Downloads folder and check the file named Elsinore