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Pete, Engineer
Category: Electronics
Satisfied Customers: 19983
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a Samsung double door fridge freezer. I accidentally

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I have a Samsung double door fridge freezer. I accidentally left the freezer door a little open and could then obtain no ice or cold water from it.
I removed the top unit which was iced up, thawed it out and replaced it.
I now have ice but no water at all.
Can you help, please?

Hi Tony,

Some of the inner pipes may be frozen up.

The only way around this is to either thaw the entire fridge freezer for 24-48 hours, or try to locate the blockage and carefully thaw it out using a hairdryer or similar technique.

In most cases like this, I would recommend transferring the food to another fridge freezer and then turn it off and leave it to fully thaw out.


Pete and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.

Very many thanks. After 4 days it suddenly decided to work without any help, but thank you all the same.


Glad to hear you got it sorted!

Have a great weekend :)