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JamesI, Technician
Category: Electronics
Satisfied Customers: 2154
Experience:  I have provided on site support for a range of devices from media to telecoms.
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Vertical lines and fading colour

Submitted: 1 year ago.
Category: Electronics
Ask Your Own Electronics Question
replied 1 year ago.

Could you please provide a little more details as to what the device is (make and model) and what you have done to date to troubleshoot.


Customer reply replied 1 year ago.
Samsung tv
Model code le32c450
JamesI, Technician replied 1 year ago.

Are you seeing the vertical lines appear on all channels or just terrestrial or a given HDMI source, for example when you press the menu button do you still see the vertical lines.

This is the simplest way to determine if its the control board or the LCD panel itself.



Customer reply replied 1 year ago.
On all HDM1 Channels
JamesI, Technician replied 1 year ago.

The most likely cause is interference, I would start by unplugging both ends of an HDMI cable, then plug it into a spare HDMI port and then plug it into the device again but using a route where it is away from other wires and power sources.

If this doesnt work, we need to rule out a software issue.

  • Put TV on standby
  • Press the following buttons on the remote in the order stated: 'info, menu, mute, power'
  • A menu will be displayed, press the 'Down Arrow' on the remote until "Reset" is highlighted, then press the 'Right Arrow' on the remote.
  • The TV will then restart.

If after restart the fault is still present, then its likely this is a hardware fault and require professional diagnostics. Please let me know how you get on with the HDMI cable and factory reset, and if need be if this doesnt resolve your issue, provide me with your postcode and I can recommend a firm who can repair the hardware fault.

Customer reply replied 1 year ago.
None of your advice has worked so far.
JamesI, Technician replied 1 year ago.

I will hand this over to another expert as I am limited to what more I can suggest remotely.

Customer reply replied 1 year ago.
I Will contact Samsung customer service.
Customer reply replied 1 year ago.
Re repair post code is