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Pete, Engineer
Category: Electronics
Satisfied Customers: 19727
Experience:  Over 16 years of experience in the Electronics and IT industries.
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My panasonic bluray disc player /hdd recorder handset is

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my panasonic bluray disc player /hdd recorder handset is deleting programmes I have recorded when i press the stop button. So it is impossible to stop anything mid viewing. Help!
Mrs Rogers

Hi there,

What is the model number of your Panasonic BluRay/HDD player?

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Customer: replied 1 year ago.
Hello Pete
Info required is as follows: DMR PWT635EB (bar code)
5 025232 737864
Sorry its taken me awhile to answer-hectic schedule. From Mrs Rogers.

Ok, the system seems to have developed a fault or gotten corrupted - unfortunately the only way to rectify this is by resetting it to its factory settings which means all of your recordings will be erased.

You will need to plan a convenient time to carry out the reset using the DMR's menu to reset it.


Customer: replied 1 year ago.
Hello Pete
Thank you. I got your answer.
Looks like I need a new one.
Its corrected itself for now but I expect it will go off again. I'm satisfied. From Mrs Rogers.

Ok thanks for getting back to me.

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