How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eng. Andres Your Own Question
Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
Type Your Electronics Question Here...
Eng. Andres is online now

I have a ue40es5500 tv, it has just started changing

Customer Question

i have a ue40es5500 tv , it has just started changing channels by itself. whatever channel your watching it switches to channel 4 or channel 44. i reset it to factory settings but no luck , then took the batteries out of the remote control just to see if that would work. i thought it had but a couple of hours later it has started again.
Submitted: 1 year ago.
Category: Electronics
Expert:  Shahid replied 1 year ago.

Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.

- Does it happen only when watch channels?

- Does TV stay on other video input source like if you play DVD etc on TV?


Customer: replied 1 year ago.
only when watching channels other sources eg sky ok.
Expert:  Shahid replied 1 year ago.

OK, does TV has toggle button/ jag wheel at bottom of screen or touch control buttons?

TV manual isn't clear about it so asking this info.