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nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 647
Experience:  Efficient Technician with more than 30 years of Experience.
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Why my emails not coming through, turn on, 8am came through

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why my emails not coming through, turn on, 8am came through 4pm yesterday, turned on 8am today not come through

Hi. Welcome to justanswer.

On which device are you accessing your email?

Customer: replied 1 year ago.
HP Compaq,

On which browser are you using the Internet Explorer or Google chrome

nathan_mills and 2 other Electronics Specialists are ready to help you

Once you click this link below
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

Customer: replied 1 year ago.
please, I think google chrome, sorry new to a computer

Open the file which gets downloaded once you click the blue text which says click here

Customer: replied 1 year ago.
sorry don't know ? what to do,

Press this blue text CLICK THIS

Now from your keyboard, press Ctrl j and open the first file. Click Yes if it asks for permission

Go to Downloads folder on your computer, and find the file named Elsinore.Screenconnect. Open that file

Are you having trouble in starting the session?