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nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 648
Experience:  Efficient Technician with more than 30 years of Experience.
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Battery not charging

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battery not charging

Hi Les. Welcome to justanswer.

Which device are you using?

nathan_mills and other Electronics Specialists are ready to help you

Once you click this link below
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

You need to click this blue text above and then open the file which gets downloaded.

You need to open this link from your computer/laptop

Customer: replied 1 year ago.
hp pc presaria a900

Have you tried changing the mains plug and tried connecting to a different power port

Click this link and press I Agree and open the file which gets download.

Customer: replied 1 year ago.
Iam operating on a dell inspiron 1525,as the comprq battery is dead

When you connect the HP charger to the system, does the led light glows on the charger?

Customer: replied 1 year ago.
I have changed the main supply and the green light is on as befor

Is the system turning on?

Customer: replied 1 year ago.
the system is tured on,but the battery is down to 2%

How old is your HP?

Customer: replied 1 year ago.
the comprq 4 years old

The battery has reached the end of its life. It is not able to hold the charge anymore. You will need to replace it with a new one

A new battery will cost you around £12-20

You can buy the new battery from this link.


Customer: replied 1 year ago.
thank i will replace the battery

Let me know if you need any help.