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nathan_mills, Customer Service
Category: Electronics
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Experience:  Efficient Technician with more than 30 years of Experience.
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I have an EpsonXP-605 After a loud click it stopped printing

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I have an EpsonXP-605 After a loud click it stopped printing mid document.
The fault code was 0XE3
Can you tell me what the problem is?

Hi Tom. Welcome to justanswer.

Go to Maintenance tab and run all the cleaning processes and then check if the error is still there or not.

Customer: replied 1 year ago.
Sorry not sure how to access the maintenance tab

Are you using Windows?

Customer: replied 1 year ago.
No using a Mac - Nothing available via System preferences and the printer screen just advises me to switch off

Remove your printer and then again set it up

Customer: replied 1 year ago.
Removed and re set -tried to access printer screen to do a clean but same sound was emitted followed by -Switch off

How old is the printer?
Open the printer's door as if to change the ink, does the carriage move over properly?

Customer: replied 1 year ago.
Three years
No carriage does not move -I suspect that is were the problem is

Open printer so that the cartridge housing is accessible (flip the scanner housing up). Turn printer off.
While printer is off, gently slide cartridge housing to the left about halfway.

Turn printer on. After cartridge housing moves all the way to the right (which it will do on startup), gently push up and back on the housing and continue pressing/gently jiggling as the housing tries to free itself.

Eventually, the housing will snap back to the left which will stop tripping the error message. It can take quite a few tries.

Customer: replied 1 year ago.
No Joy -thanks For your help I think I will get a replacement.
Kind regards

Try a few more times. Maybe it will work.

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