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Richard, Engineer
Category: Electronics
Satisfied Customers: 44528
Experience:  Electronics Engineer
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I have a dvd recorder model dr20kb serial number

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Hi I have a dvd recorder model dr20kb serial number a39a82044b4400 it has been a very reliable unit for around 6/7 years however it is now showing the start screen in black/white and the picture behind it is broken colours and rolling any thoughts as to likely problem

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the recorder (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the unit, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 1 year ago.
O K power disconnected will be back in Aprox 10 minutes to let you know if corrected

thank you

Customer: replied 1 year ago.
Hi Richard working perfectly A well spent £20.00 cant imagine why I did not think o that myself.. may I just make one point this is a one off I am not authorising any further payments from my debit card . Thanks again for your assistance . Mike

Perfect, if you would like any additional information or assistance, please do not hesitate to let me know.

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Thank you

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