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Richard, Engineer
Category: Electronics
Satisfied Customers: 43277
Experience:  Electronics Engineer
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I can't seem to download chrome on my iPad Air to support

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I can't seem to download chrome on my iPad Air to support desktop for Dropbox,,,, which is the instructions the apps are giving me

Hi there Susan and welcome

What happens when you try to install Chrome on the iPad?

And can you not use the Dropbox app on the iPad?

Customer: replied 1 year ago.
It's telling me chrome isn't compatible

Are you getting the Chrome app from the app store Susan?


Customer: replied 1 year ago.

ok, and if you install the Dropbox app instead, do you get the same message?

Customer: replied 1 year ago.
I have both of the apps but it's like I'm going round in circles. I'm very new to Apple and not adjusting too well!

ok, but if you have the app for dropbox, then you can access your dropbox account from this app.

What happens when you open it up?

Customer: replied 1 year ago.
Sorry.,I haven't explained correctly, I need to set up desktop to use drop box and this is where I'm having issues

ok... so your trying to use Dropbox on a desktop computer and not the iPad?

Is it easier for you if I call?

Customer: replied 1 year ago.
I don't have monet for this call sorry

No problem, we continue here, but what exactly are you trying to do?

Install Dropbox on a computer?

Customer: replied 1 year ago.
I'm trying to set up drop box on my ipad
Customer: replied 1 year ago.
I got rid of my laptop computer and got an ipad and it's driving me crazy lol

yes, so install the dropbox app, as I indicated.

so go to the app store and install it

Customer: replied 1 year ago.
I have the app

ok, open it and what happens?

Customer: replied 1 year ago.
It has a message on how to get started

yes, this is how you use Dropbox, so sign in with your account and you can then use your files

Customer: replied 1 year ago.
Then it's telling me to install desktop a
Customer: replied 1 year ago.

you cannot install a desktop app on the iPad it is just telling you you CAN do this on your computer.

But you use this app for your iPad

Customer: replied 1 year ago.
Ok it's sent a link to my Android phone, will that work?

Your Android phone also uses the dropbox app

Customer: replied 1 year ago.
Ok Im using my phone now, should I go and get the pin number or link Thing?

I am not sure what you mean now sorry, are you saying your resetting your password *****?

Customer: replied 1 year ago.
No I'm installing Dropbox on my phone

ok, then complete the installation, you can just go to the Play Store on your Android phone and install it from there.

Customer: replied 1 year ago.

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Customer: replied 1 year ago.
It is working on my phone but how will that create desktop on my ipad?

What do you mean with create desktop?

The iPad does not have a desktop, you use it via the app exactly like on your phone

Customer: replied 1 year ago.
Ok, thank you, ***** ***** thing then, how to I transfer files from ipad to Dropbox

You do this within the app, by uploading them, or you share a file and choose dropbpox and it will upload there.

Customer: replied 1 year ago.
Ok thank you you've been very helpful and I think I've got it now ��

Perfect, if you have any issues, please let me know

And please remember the service rating via one of the stars at the top of the screen then submit.

Thank you

Richard and 2 other Electronics Specialists are ready to help you