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Richard, Engineer
Category: Electronics
Satisfied Customers: 43400
Experience:  Electronics Engineer
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Why might the input menu suddenly appear on the screen of my

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Why might the input menu suddenly appear on the screen of my TV without my using the remote and scroll through the options so that I lose signal

Hi there and welcome

There can be a few causes for this Patricia.

First though, what is the make and model of your TV?

Customer: replied 1 year ago.
Toshiba model no32AV615DB

Thank you

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 1 year ago.
it seems to be working ok now, but sometimes it works for twenty minutes and then jumps back to the input menu.

ok, what Ill do is leave this question to remain open, so if the problem returns Patricia, let me know here at any time, this is no problem.

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service for now by clicking one of the stars at the top of the screen then submit

Thank you

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