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nathan_mills, Customer Service
Category: Electronics
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Dropped new (5 weeks old) I pad mini in bath Now cannot turn

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Dropped new (5 weeks old) I pad mini in bath
Now cannot turn on
Is it repairable?

Hi Anne. Welcome to justanswer.

When you plug it into charger, does anything comes on the screen?

Customer: replied 1 year ago.
Originally the apple signNow nothing

Press and hold the Sleep/Wake and Home buttons at the same time.

Customer: replied 1 year ago.
Nothing happens

When your ipad device dropped into water, did you immediately turn it off?

Customer: replied 1 year ago.

And after how long you turned it on?

After completely drying it?

Customer: replied 1 year ago.
How can you connect if it responds to nothing

Don't accept it. The site sends an automatic offer for remote assistance

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Turned back on only several minutes after drying and plugging in to charger

Smack it gently on the back and then try to turn it on

Customer: replied 1 year ago.
I really only got into this site before going to Apple Store tomorrow's
Was just finding out if they needed appointments and saw your advert

Since it is under warranty, they will probably replace it but don't tell them that you dropped it in water as generally this case is not covered under warranty

Customer: replied 1 year ago.
Had no luck with the smacking on the back either
Customer: replied 1 year ago.
Enough to say it is just dead?

Most probably there have been a short circuit inside the ipad due to water. You dried it but maybe due to moisture inside the device, the components got short circuited when you turned it on.

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nathan_mills and other Electronics Specialists are ready to help you

Yes tell them that it is not turning on after an update. Don't say that you dropped it. They will replace it.