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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I have recently installed a new XP-760. The only problem I

Customer Question

I have recently installed a new XP-760. The only problem I have so far is in getting the number of copies to work. It prints 1 copy only irrespective of how many copies I request. I have previously had an XP 610 for over 2 years, and never had problems with this function.
Can you resolve this problem for me?
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi Adrian. Welcome to justanswer.

Disable Mopier mode - this mode is used when the printer has an EIO hard disk installed.

  1. Open the (Devices and) Printers Control Panel.
  2. Right-click on the printer, and choose (Printer) Properties.
  3. Click the Device Settings tab.
  4. Scroll to the bottom of the list, and change “Mopier Mode” to “Disabled”, then click OK.
Expert:  nathan_mills replied 1 year ago.

Adrian, did you follow the above steps?