How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Electronics
Satisfied Customers: 43331
Experience:  Electronics Engineer
Type Your Electronics Question Here...
Richard is online now

I have a address. I have all my emails on my

This answer was rated:

I have a address. I have all my emails on my iPhone and my ipad but all of a sudden I have lost all emails on my laptop. I tried going in via sign in but it goes straight to my email address with no emails there.
Strangely enough if I go onto Hotmail sign in on my Ipad or iPhone I get to Outlook .com, it asks for my address and password ***** immediate I get my emails.
Something odd with my laptop? I haven't changed anything. Can you suggest anything?

Hi there and welcome

On the Laptop, go to

Then click on the picture of the person in the top right then click on Sign out.

Once done, enter in your hotmail address and password, sign in and tell me if you now see your emails please.

Customer: replied 1 year ago.
thank you. All done. Thank you

Your most welcome

If you would like any additional information or assistance, please do not hesitate to let me know.

And please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

Customer: replied 1 year ago.
All fixed thank you

your welcome

Please remember the rating by clicking one of the stars at the top then submit

Thank you!

Richard and other Electronics Specialists are ready to help you