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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 10281
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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My Epsom XP 750 printer scanner is sitting right next to my

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My Epsom XP 750 printer scanner is sitting right next to my MacBook Pro. Usually I can scan Ok. Because my computer name is ***** ***** the Select Computer screen but now it only shows Last Used and it says that no computer is connected even though I can print OK. How can I scan?

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Check for a software update from the Mac.

choose Apple () > System Preferences… and then choose View > Print & Scan. Click the + (plus) icon below the Printers pane on the left and select the Canon printer.

After you connect to your scanner, run Software Update to check for the latest third-party printer / scanner software and updates.

Let me know how it goes please.

did that work for you?

Customer: replied 1 year ago.
I am afraid not. The printer still asks to be connected to a computer - even though it happily responds to print commands from the computer.
Customer: replied 1 year ago.
I did that OK (I think - in went rather quickly..).What now?I am still not able to scan.

follow these steps:

  1. Place the item(s) you would like to scan on the scanner bed.
  2. Open Image Capture by clicking Launchpad in the Dock and typing Image Capture in the search field.
    • A folder of your choosing. A number of folders are already pre-configured or choose "Other…" to select the folder you want.
Customer: replied 1 year ago.
That works!Many thanks!

Thats great!

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

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