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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Following download of recent W10 update on my PC, it crashed

Customer Question

Following download of recent W10 update on my PC, it crashed badly. W10.1 re-installed OK but my Brother DCP 4120W has lost duplex capability.
Help and guidance, please.
Mike de Carteret
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi Mike. Welcome to justanswer.

Have you tried changing the printer preferences from the control panel.

If you want I can resolve the issue through secure remote assistance. Please accept the offer to proceed