How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Electronics
Satisfied Customers: 44749
Experience:  Electronics Engineer
Type Your Electronics Question Here...
Richard is online now

I have sky. But I also have three TVs running off an outside

This answer was rated:

I have sky. But I also have three TVs running off an outside arial. Today I have had no reception at all on these three TVs. Is there a problem at the moment ?

Hi there and welcome

It is very possible there was an outage local to your area, do you still have the issue?

Customer: replied 1 year ago.


Please remove the power to the Sky box and wait 10 minutes

Connect the power to it and tell me if you now get a signal please

Customer: replied 1 year ago.
sky isn't the problem. its the three others using an outside antennae

ok, then can you check the antenna please as this then would be the most likely cause.

Check the cabling that is going from the main switch to the Antenna for any damage, also the Antenna itself.

Let me know the results please.

Richard and other Electronics Specialists are ready to help you
Customer: replied 1 year ago.
Thank you for your help, but as an 80 year old lady, I am unable to check the outside wiring etc. I have arranged for a technician to come to find out what the problem is. Thank you for your help tho. M Glynn
Customer: replied 1 year ago.
Unfortunately, your help wasn't very helpful, as I had already decided it had to be the outside antennae, but that wasn't your fault. I feel I have paid £20 for nothing. Again, not your fault. I would use your service again for some other matter tho. Thank you.M Glynn