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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My 80 yo mother has managed to press the wrong button the

Customer Question

My 80 yo mother has managed to press the wrong button the remote control of her Panasonic tv. this circa 5+ years old. She has All AV Channels written across her screen. I'm some 155 miles away and therefore can't see the screen.
Can you advise please?
J ames
Submitted: 1 year ago.
Category: Electronics
Expert:  nathan_mills replied 1 year ago.

Hi. Welcome to justanswer.

Tell her to press the back button/previous channel button and see if it does anything or not?

Customer: replied 1 year ago.
It doesn't
Customer: replied 1 year ago.
what next?
Expert:  nathan_mills replied 1 year ago.

Try turning the TV on/off

Customer: replied 1 year ago.
That was done ages ago, one of the first things tried
Customer: replied 1 year ago.
The reason we came to you in the first place was for an answer not to be told that we would receive an answer "typically within 24 hours" that's not acceptable I'm afraid. Do not dream of charging me to turn the to off and on again. Please confirm that I have not been charged for this