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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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I've downloaded and installed Photofunstudio 9.9 PE from

Customer Question

I've downloaded and installed Photofunstudio 9.9 PE from Panasonic's global support site. I can't get it to run, as windows keeps putting up an error message saying "There's a problem. Windows will close this program and inform you if a solution is available. But no solution has been forthcoming! My OS is Windows 10, and according to the download sit previously mentioned this should be compatible. I've also tried running it through my DMC-GX80 camera, but still have had no joy! Please can you help?
Submitted: 2 years ago.
Category: Electronics
Expert:  JamesI replied 2 years ago.

Hi Terence, this sounds like comparability issue, maybe relating to other software running on your PC.

Have you tried setting the compatibility mode by right clicking the program and selecting the compatibility tab, then choosing Windows 7.

Though Panasonic' own page doesnt show it as compatible they only list as far as 9.7 here, I think its safe to assume newer releases should work if the older ones did.

Let me know how you get on.

Customer: replied 2 years ago.
Hi James, I've tried the compatibility troubleshooter, and tried windows 8, 7 and XP, and I still get the information error from windows 10 anniversary version saying " There's a problem with this program. windows will close the program, and let you know if a solution can be found, but they never do! Photofunstudio 9.9PE according to Panasonic's global support site says the download is compatible with the DMC-GX80! I have no trouble downloading it, it just won't run!