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Hi Terence, this sounds like comparability issue, maybe relating to other software running on your PC.
Have you tried setting the compatibility mode by right clicking the program and selecting the compatibility tab, then choosing Windows 7.
Though Panasonic' own page doesnt show it as compatible they only list as far as 9.7 here, I think its safe to assume newer releases should work if the older ones did.
Let me know how you get on.