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nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 675
Experience:  Efficient Technician with more than 30 years of Experience.
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My printer will not work recived a code3825 can you help

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my printer will not work recived a code3825 can you help
noel dunne

Hi. Welcome to justanswer.

Which printer are you using?

Customer: replied 2 years ago.
  1. Remove all paper from the paper tray(s).
  2. Disconnect the power cord from the printer.
  3. Wait 5 seconds, then reconnect the power cord.
  4. Reload paper in the paper tray(s).
  5. Try printing again.
Customer: replied 2 years ago.
done as y
done as you asked but same.code3825

When was the last time you changed the ink cartridges?

Customer: replied 2 years ago.
about 5 weeks

Can you remove the cartridges ?

Customer: replied 2 years ago.

Remove them and then re plug them

Customer: replied 2 years ago.

Let me know the status

Customer: replied 2 years ago.
replased ink but luck
Customer: replied 2 years ago.
no reply to request no good

Still getting the error? Have you connected new cartridges?

Customer: replied 2 years ago.

Then most probably the print head has gone bad. You will need to replace the print head. How old is your printer?

Customer: replied 2 years ago.
it is old about 3 years

Then I won`t advise to replace the print head as repacing it would cost you as much as a new printer

Customer: replied 2 years ago.

Please rate the service positively.

Have a wonderful evening

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