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Can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual TV, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Correct as you said
waiting another 5 minutes before turning on. I'll wait and see what happens.Thanks
So waiting for you to tell me the results..
What is the TV connected to for a signal? Cable TV? Aerial?
Please let me know
Are you able to connect another TV to this aerial to check if it is working?
I want you to do a reset of the TV, to remove all settings and return it to new.
To do this, go to settings, Setup, Reset
Complete this, setup the TV again and tell me if it now gets a signal please
Please let me know the results.
If you would like any additional information or assistance, please do not hesitate to let me know.
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