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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 48490
Experience:  Electronics Engineer
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My Ferguson TV model no F2408LVD is not working.When I turn

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My Ferguson TV model no F2408LVD is not working.When I turn it on "no signal"appears.
I have checked the aerial signal with another Tv and it is OK.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 1 year ago.
going to do that

thank you

Customer: replied 1 year ago.
waiting another 5 minutes before turning on. I'll wait and see what happens.Thanks

thank you

Customer: replied 1 year ago.
Haven't heard from you yet.

Correct as you said

waiting another 5 minutes before turning on. I'll wait and see what happens.Thanks

So waiting for you to tell me the results..

Customer: replied 1 year ago.
Followed your instructions,but still "no signal" on screen

thanks

What is the TV connected to for a signal? Cable TV? Aerial?

Please let me know

Customer: replied 1 year ago.
TV connected to Aerial

Are you able to connect another TV to this aerial to check if it is working?

Customer: replied 1 year ago.
Aerial signal is working checked with another TV

I want you to do a reset of the TV, to remove all settings and return it to new.

To do this, go to settings, Setup, Reset

Complete this, setup the TV again and tell me if it now gets a signal please

Customer: replied 1 year ago.
OK will do

Thank you

Please let me know the results.

Customer: replied 1 year ago.
Taking a long time to reset.Will contact you when done

thank you

Customer: replied 1 year ago.
Good news TV working again.Thanks for your help
Hugh .

Perfect Hugh!!

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