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Richard, Engineer
Category: Electronics
Satisfied Customers: 46401
Experience:  Electronics Engineer
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I have a Toshiba L750. I have switched it on and all

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I have a Toshiba L750. I have switched it on and all lIghtfield are on but I have a blank screen except for a static cursor in the top left-hand corner
I have tried control.alt .del. and pressing just about every button on the keyboard as well as switching on and off. Nothing working
Thank you

Hi there Susan and welcome

Can you please disconnect the powwer cable then hold the power button in for 60 seconds then release.

Then connect the power cable, power it on and tell me what then happens please

Customer: replied 9 months ago.
I've tried this
Just tried again. Same thing. Blank screen and cursor in top left of screen. Toshiba name flashe's and disappears and number lock lights up

Thanks Susan

Which version of windows are you using?

Customer: replied 9 months ago.
7 . I did have 10 but hated it
so reinstated 7 months ago. Been fine


Power off the Laptop, power it on and keep tapping F8 until you get to a menu.

Once there, choose Show advance Boot options, then choose last known good configuration

Once it has loaded, tell me how it then runs please

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