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Hi there and welcome
this is in the copy settings.
Press the home button
then press OK
Change With Border to Bordless and then copy and the border should not appear anymore
Let me know please how you go
You will see the option where it says border, select that and you can set it to borderless.
You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.
Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Thanks, ***** ***** know the results please
Press the arrow buttons to select Setup and press the OK button. You see this screen:
Press the arrow buttons to select Restore Default Settings and press the OK button.
Choose All Settings and reset it then try to copy please
Which program are you using to scan?
On a mac computer?
Iwill check your settings at no extra charge there
Click this link
Run the file and give me the ID and Password