How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Electronics
Satisfied Customers: 46273
Experience:  Electronics Engineer
Type Your Electronics Question Here...
Richard is online now

I have set up my freesat humax box following the

This answer was rated:

i have set up my freesat humax box following the instructions but i can only get to play by manually pressingthe controls on the box. Cannot get it to play using the remote control.

Hi there and welcome

Just to check, have you put the batteries into the remote?

Can you check they are the right way around with the spring against the flat part of the battery?

Please let me know

Customer: replied 8 months ago.
the batteries are in right


Do you have a smartphone available there so we can do a test?

Richard and other Electronics Specialists are ready to help you