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Hi there Peter and welcome
Can you tell me please on which device you are using the iPlayer on?
How long ago did it stop working and what have you tried to do already to resolve it?
Can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual TV, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Sorry I do not understand your last message, can you explain what it meant please?
Can you give me the model of the Samsung TV please, it is printed on the back
I want you please to reset the smarthub
To do this, go to Smart Hub → Reset Smart Hub
Once done, tell me how it then works please
This is where you run your apps from, the app called Smart Hub
Do a full reset of the TV instead, go to Settings, then Support → Self Diagnosis → Reset
And Reset it this way please
Can you tell me where you got stuck? Did it reset but still the issue?