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Hi there and welcome
Do you mean it does not see your wifi network? Or it gives an error when you try to connect to it?
Please let me know
What steps are you taking before it does this?
Ok, this is because the Network is not found, choose the option to select your network from the list instead
Let me know how you go please.
Go to settings, Network.
You see the option to connect to a wireless network?
Ok, you cannot type it in if it cannot see it
Did the TV connect to wifi before?
what is the make and model of your wifi router?
Ok, power it off for 10 minutes by disconnecting the power to it.
Then power it on and tell me if the TV then sees the wireless network please.
power it off for 10 minutes by disconnecting the power to it.