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Richard, Engineer
Category: Electronics
Satisfied Customers: 46259
Experience:  Electronics Engineer
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How do I prevent a dialogue box opening and asking for a

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How do I prevent a dialogue box opening and asking for a password ***** at least every 3 seconds?
I have entered every password ***** know
There is nowhere to change the password

Hi there and welcome

Exactly in which program are you seeing this occur for?

Please let me know

Customer: replied 6 months ago.
The e-mail section

Can you tell me for which email service and which email program please?

Customer: replied 6 months ago.
Google using a Toshiba "Satellite" laptop


I need to know through please which email program you are using on the Laptop, outlook 2016? 2013? Thunderbird?

Please let me know

Customer: replied 6 months ago.
windows 8

ok, thats the version of windows...

I am asking about your email; program you use

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.



Customer: replied 6 months ago.
I would like the remote extra help please but where do I "click"

please click on accept for the proposal that pops up

Customer: replied 6 months ago.
nothing has "popped" up

you see it now?

It is the premium service

Richard and other Electronics Specialists are ready to help you
Customer: replied 6 months ago.
I did