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Pete, Engineer
Category: Electronics
Satisfied Customers: 20014
Experience:  Over 16 years of experience in the Electronics and IT industries.
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My brother innovis xv sewing machine won't load the computer

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My brother innovis xv sewing machine won't load the computer screen. Power is fine.
Gets to load 16 white bars and stops

Hi Jean,

Approximately how old is your Innovis XV machine?

Customer: replied 4 months ago.
Nearly 3 years old

The firmware that runs the computer may be corrupted.

To fix this you can try updating the firmware.

Here are the instructions:


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