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Hi Bernard,My name is ***** ***** I will help with your question. Could you let me know the model number of the tv? I suspect that a second hand tv would be a more viable option than a repair, but if you could let me know the model number of the tv and digital scart adapter I will be able to suggest the best solution.
I see you requested additional assistance with your TV query.
Do you know what the lady uses the scart connection for is it to connect to a freeview box?
I ask since a replacement TV could potentially do away with the freeview box as modern TV's have that integrated, however if using it for viewing DVD's or VHS tapes you may be limited as to what replacement second hand TV can provide a scart input.
Locally the best places to source second hand TV's would be Cash Converters, it used to be by the old Cinema but I believe its now along the Colchester high street, the average price for a second hand 24" TV is about £60, or failing that local charity shops (British heart foundation etc, if you call them first they will tell you what they have, and at what cost)
If looking online you may get a better price using eBay, as many list items for sale which require local (within 10 mile) pick up to save on postage costs.
Do let me know if I can be of any further assistance.