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Thank you for your question, my name is ***** ***** I look forward to assisting you.
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Can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual TV, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Please provide me your phone number to call you on
Your number is ***** me, do you have a cell phone?
yes... I replied to you, I will again repeat
yes. mobile, you have not yet sent it. please send it
Ok, not sure the difficulty as you need to just send your mobile number here.. but please do the instructions I originally gave you.
What is the model of the TV?
Please check on the back of the TV, you will see the model there.
ok, disconnect all cables from the TV, so from cable box, DVD player ect.
then connect only the power cable and power it on
Tell me how it then starts
When it blinks, how many times in sequence does it blink?
It is the internal powerboard that has faulted, this now confirms it
I am really sorry about this and you are going to have to return the unit to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.