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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Our TV remote control will not change channels or perform

Customer Question

Our TV remote control will not change channels or perform any other functions except switch on and off. It is now stuck on channel 5
Submitted: 1 year ago.
Category: Electronics
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 year ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Shahid replied 1 year ago.

Welcome to JustAnswer, an independent, pay per question support website
Sorry to hear that you're having trouble with this and I'll do my best to help

Expert:  Shahid replied 1 year ago.

- Could you please get me the complete model number written on back cover or side panel of the TV?

- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

Customer: replied 1 year ago.
Since my request, the problem has righted itself. So thankyou but no further assistance is needed.
Regars , Mike Hoare
Expert:  Shahid replied 1 year ago.

Sounds good Mike, please reply back if the problem reoccurs to troubleshoot it

Have nice time~