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nathan_mills
nathan_mills, Customer Service
Category: Electronics
Satisfied Customers: 652
Experience:  Efficient Technician with more than 30 years of Experience.
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I can't seem to connect my wireless keyboard to my Samsung

Customer Question

I can't seem to connect my wireless keyboard to my Samsung tablet
Submitted: 4 months ago.
Category: Electronics
Expert:  nathan_mills replied 4 months ago.
Hi. Welcome to justanswer.
What error message are you getting? Have you turned to wireless button ‘ON’ on your keyboard? Have you checked the batteries of your keyboard?
Customer: replied 4 months ago.
Expert:  nathan_mills replied 4 months ago.
Have you connected the usb wireless device on our tab?
Customer: replied 4 months ago.
How do I do that?
Customer: replied 4 months ago.
I think maybe the keyboard is not compatible with my tablet.
Expert:  nathan_mills replied 4 months ago.
That may be the case. Is it a new one? Have you checked it connecting to a computer or laptop.
Customer: replied 4 months ago.
I only have a tablet.
I think I have bought the wrong thing. It is for smart Tv I think.
Expert:  nathan_mills replied 4 months ago.
Better get it replaced then.
Expert:  nathan_mills replied 4 months ago.

Is there anything I can help you with?

Customer: replied 4 months ago.
No.
Expert:  nathan_mills replied 4 months ago.

Would you like to rate the chat positively?