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These units are not designed with a hotel menu, but there is a service menu which I think has a max volume setting (certainly a max startup volume setting from memory).
Most Sony service menu' are access by placing the Tv into standby then pressing the following on the remote. Display, 5, Power On, should this not work try Display, 5, Volume Up, Power On.
Let me know how you get on.
Self check is one feature in the service menu, there should be an option saying Audio which you can go into and look for the audio settings.
No problem Paul, Samsung models also provide similar functionality.
Please confirm if you need anything further or if I can resolve the case