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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 45444
Experience:  Electronics Engineer
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I am having problems setting up a new Epsom XP-247 printer.

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I am having problems setting up a new Epsom XP-247 printer. It is at this moment connected by USB3 cable. I am being told that the printer is not recognised.Appreciate the way forward.Antony

Hi there Antony and welcome

On which device are you trying to set the printer up on?

Please let me know

Customer: replied 1 month ago.
Lenovo ideapad320 laptop

Thanks

Which version of windows is it running?

Richard and other Electronics Specialists are ready to help you
Customer: replied 1 month ago.
Win10
Customer: replied 1 month ago.
I have not heard from you yet. Are you contacting me soon?

You need to do the instructions so I can connect

I will repeat

click this link

http://www.justanswer.com/remotedesktop/join.aspx?Session=1d0ec41f-a936-4c13-b8d4-c4944067ab24

Click I agree and run the file please

Customer: replied 1 month ago.
What costs am I liable for? Clicking open links might be adding to the cost. I am on limited funds as a pensioner. I need to be sure there are no "hidden" charges.

There are no further costs