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Richard, Engineer
Category: Electronics
Satisfied Customers: 56045
Experience:  Electronics Engineer
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I cannot turn on my new samsung 65" flatscreen Qled TV, can

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I cannot turn on my new samsung 65" flatscreen Qled TV, can you help?

Hi there and welcome

What happens when you try to turn on the TV now?

Please let me know

Customer: replied 10 months ago.
Nothing,I am getting frustrated!
Can you please remove the power to the TV (so unplug it from the power socket). Then on the actual TV, hold the power button for 60 seconds then release. Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly. Let me know the results please
Richard and other Electronics Specialists are ready to help you
Customer: replied 10 months ago.
OK but I am starting a new job and I cannot talk very long

I called but it then went to voicemail

Customer: replied 10 months ago.
I haveyour technician on the phone,you couldnt help me!
Customer: replied 10 months ago.
I have to go to work, I will call you back !