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JamesI
JamesI, Technician
Category: Electronics
Satisfied Customers: 2974
Experience:  I have provided on site support for a range of devices from media to telecoms.
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My Sony television is not getting any power. I have changed

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Hi. My Sony television is not getting any power. I have changed the fuse in the plu
Assistant: Is your TV connected to a surge protector or power strip?
Customer: g and checked the connection without the power strip
Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?
Customer: Yes. Still nothing.
Assistant: Anything else you want the TV Expert to know before I connect you?
Customer: Is it possible the adapter has fused?

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

What is the model of your Sony TV?

Customer: replied 25 days ago.
Not sure. The adapter is model ACDP 100A1A
Customer: replied 25 days ago.
Don't want to call. Have you any advice online?
Customer: replied 25 days ago.
Are you still there James? Any advice?

Hi I am still here it cane take a while for me to respond however.

Right so if your not seeing any sign of life on the TV it would suggest the PSU (power supply) could be at fault, however most TV's dont have a PSU this is normally built in.

However without the model number I can confirm, however based on the part number of the PSU I would suggest you check the voltage output with a multi meter, and if there is no voltage replace the adaptor, if there is voltage then look at the main board on the TV itself.

Customer: replied 25 days ago.
Is it likely the adapter is faulty/fused? I don’t have a multi meter at hand.

70% of the time it will be the power supply based on this issue, if you pop down to a local TV repair with the adaptor they can test it for you, and probably order you a replacement.

Otherwise you could go to ScrewFix and pick up a multi meter for around £15.

Customer: replied 25 days ago.
Ok. Thanks

Let me know how you get on, and if you need anything further.

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