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JamesI
JamesI, Technician
Category: Electronics
Satisfied Customers: 3083
Experience:  I have provided on site support for a range of devices from media to telecoms.
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My Sony television is not getting any power. I have changed

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Hi. My Sony television is not getting any power. I have changed the fuse in the plu
Assistant: Is your TV connected to a surge protector or power strip?
Customer: g and checked the connection without the power strip
Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?
Customer: Yes. Still nothing.
Assistant: Anything else you want the TV Expert to know before I connect you?
Customer: Is it possible the adapter has fused?
JamesI

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

What is the model of your Sony TV?

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Customer: replied 3 months ago.
Not sure. The adapter is model ACDP 100A1A
Customer: replied 3 months ago.
Don't want to call. Have you any advice online?
Customer: replied 3 months ago.
Are you still there James? Any advice?

Hi I am still here it cane take a while for me to respond however.

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Right so if your not seeing any sign of life on the TV it would suggest the PSU (power supply) could be at fault, however most TV's dont have a PSU this is normally built in.

However without the model number I can confirm, however based on the part number of the PSU I would suggest you check the voltage output with a multi meter, and if there is no voltage replace the adaptor, if there is voltage then look at the main board on the TV itself.

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Customer: replied 3 months ago.
Is it likely the adapter is faulty/fused? I don’t have a multi meter at hand.

70% of the time it will be the power supply based on this issue, if you pop down to a local TV repair with the adaptor they can test it for you, and probably order you a replacement.

Otherwise you could go to ScrewFix and pick up a multi meter for around £15.

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Customer: replied 3 months ago.
Ok. Thanks

Let me know how you get on, and if you need anything further.

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