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JamesI
JamesI, Technician
Category: Electronics
Satisfied Customers: 2970
Experience:  I have provided on site support for a range of devices from media to telecoms.
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The fridge in the Samsung fridge freezer has packed up

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The fridge in the Samsung fridge freezer has packed up
Assistant: What's the brand and model of your product?
Customer: The brand is a Samsung the model is RB31FDJND BC
Assistant: What have you tried so far?
Customer: Dont know what to try so nothing, its not the plug
Assistant: The Technician will be able to walk you through that. Anything else you want the Electronics Expert to know before I connect you?
Customer: No thank you

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

How old is the appliance and does it show any sign of life, anything shown on the control panel or lights when opening the fridge door?

JamesI and 3 other Electronics Specialists are ready to help you
Customer: replied 10 days ago.
Its 18 months old, all the lights are working
Customer: replied 10 days ago.
Am I still getting charged £15 as I asked for a phone call
Customer: replied 10 days ago.
Will someone please answer me