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Richard, Engineer
Category: Electronics
Satisfied Customers: 54829
Experience:  Electronics Engineer
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I have some Atomick Bluetooth headphones and they have

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I have some Atomick Bluetooth headphones and they have stopped charging. Any tips?
Assistant: What's the brand and model of your product?
Customer: I'm afraid I don't know the model. Brand is Atomick
Assistant: What have you tried so far?
Customer: Leaving the charger in.
Assistant: Anything else you want the Electronics Expert to know before I connect you?
Customer: Charging from laptop Changing the cable

Hi there and welcome

Are any lights showing at all when you try to charge them?

Please let me know

Customer: replied 5 months ago.
None anymore
Customer: replied 5 months ago.
I can't really call just now

Ok, can you try with a different charging cable and tell me if this helps

Customer: replied 5 months ago.
Thanks. I've tried with 2 now, neither works


It is the internal mainboard in the heaphones that has faulted, this confirms it, it will be the power module on them.

I am really sorry about this and you are going to have to return the headphones to have them replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.

Thank you

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