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What happens if you press on the small blue circles?
Sorry you have to deal with this and I will try my best to help you.
The small blue circles may just be shortcuts that are activated if you touch them - I would need to see a photo of the screen to be sure though.
Ok, that sounds more like a damaged display.
I they are visible when the phone is powered off then it should be returned.
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Sorry - the Galaxy View should be returned.
Is there anything else I can help you with today?