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Richard, Engineer
Category: Electronics
Satisfied Customers: 55437
Experience:  Electronics Engineer
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I can’t find the key on my Lenovo laptop. I bought it in

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I can’t find the hash key on my Lenovo laptop. I bought it in South Africa and when I got over here found some keys had changed. Can you help?
Assistant: What's the brand/model and Operating System (OS) of your laptop?
Customer: Windows 7 intel core i3
Assistant: What have you tried so far with your laptop? Have you installed any updates recently?
Customer: I instal every update that comes from Microsoft, I never miss
Assistant: Anything else you want the Computer Expert to know before I connect you?
Customer: Just that since I’ve had the Laptop when I type it jumps from where I’m typing to another part of the message or even the title and just adds on there, very frustrating but as I bought my machine in SA and then moved here there was not much I could do

Hi there and welcome

If you hold SHIFT and press 3

What do you see shown?

Customer: replied 5 months ago.
I see a £ sign
  1. Click on the Start Menu. ...
  2. Click on Settings.
  3. Click on Time & language.
  4. Click on Region & language.
  5. Click on the language you wish to add a keyboard layout to.
  6. Click on Options.
  7. Click on Add a keyboard.
  8. Click on the keyboard you want to add. which is US
  9. Then remove the UK one

Then try the key

Let me know the results

Customer: replied 5 months ago.
I now have a hash key but how do I find the £ sign, is there a way I can print out the key board?
  1. Click on the Start Menu. ...
  2. Click on Settings.
  3. Click on Time & language.
  4. Click on Region & language.
  5. You set it to pound there under advanced

Great the issue is solved and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.


Was there still something needed? I saw you left without providing m a rating which means I receive nothing for the service.

Can you tell me why please?

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